At Thunes Private Limited, we take pride in delivering high-quality digital services tailored to the needs of our clients. As our offerings are digital and intangible, we follow a strict no-refund policy. Please read the following terms carefully:

Non-Refundable Nature of Our Services

• Digital Product: All services, including website development, software solutions, and subscription features, are delivered digitally and are non-returnable.

• Trial Periods: Where applicable, free trials may be offered to evaluate our services before purchase.

• Subscription Renewals: Subscription-based services renew automatically and are non-refundable. Users must cancel before renewal to avoid charges.

Support and Resolution

We aim to ensure your satisfaction and smooth experience with our services. If you encounter any issues:

• Technical Support: Our team is available to assist you with technical challenges or service-related concerns.

• Account Review: If you believe a charge was made in error, contact us and we will promptly investigate.

Exceptions

Refunds will only be considered in exceptional cases, such as:

• Duplicate payments

• Verifiable technical issues during the purchase process

Please notify our support team within 7 business days of the transaction to request a review.

By purchasing from Thunes Private Limited, you agree to this refund policy. For questions or support, please contact us at:

• Email: admin@thunes.pk

• Phone: +92 326 3968559

Thank you for choosing Thunes Private Limited.